News that compulsory mediation before eviction is being introduced by the government for the commercial sector only has raised some eyebrows.
Many thought the measure would be introduced for the residential rental market too – especially as up to one million tenants are likely to be evicted after not paying their rent through the pandemic.
At Chinneck Shaw we are firm believers in the power of talking through any challenges to find a mutually agreeable solution – and our informal mediation has led to many positive outcomes over the years.
Maintaining good communication with tenants means they are quicker to let us know if there could be a problem on the horizon and during the recent lockdowns, this proved to be invaluable.
Property Manager Joe Rocks explained: “Mediation is already used by many judges in an attempt to reduce the amount of cases of evictions in the residential market.
“We naturally do this throughout the management of the tenancy to try and reduce tenants arrears .If tenants start to fall behind on their payments, we will talk to them to agree a payment plan to pay a set amount every month to reduce the arrears until they are in a position to get back to normal.”