Celebrations as we score double awards success

General News   |   June 23, 2022   |   twentytwo


Chinneck Shaw is celebrating a double helping of awards success in a prestigious rating scheme for estate agents across the UK.

We have been officially rated excellent in both the sales and lettings categories of the 2022 Best Estate Agent Guide.

Compiled by independent industry experts Property Academy with the support of the UK’s largest property portal, Rightmove, the guide assesses more than 25,000 estate agents on criteria such as customer service, marketing and results.


Our excellent rating puts us in the top ten per cent of agents for sales and lettings nationally.

This is both fantastic recognition for our team and a further source of peace of mind for our clients.

If you are a property owner, landlord or prospective buyer or tenant, you have the reassurance that you are officially working with one of the best estate agents in the country.

As well as rewarding the success of quality agents, Best Estate Agent Guide helps consumers to identify and instruct the best agent in the sale or let of their property.

Only those agents who perform to the highest standards, such as ourselves, gain the recognition that they have been rated as among the best in the country.


The aim of the listing is to provide a useful, credible and independent indication of the quality of the agent, which can help when choosing who to value your property and instruct.

To create the guide, Property Academy and Rightmove check and rate every estate agency branch in the UK.

These are scored against a unique set of performance and customer service criteria using a combination of data analysis and mystery shopping.

To inform the guide, Property Academy surveys thousands of buyers, sellers, landlords and tenants each year to better understand their opinions and expectations of the home buying, selling and renting process.

The guide considers hyper-local factors are deliberately rates branches as well as estate agency companies.

This is to recognise differences in service standards between different branches of the same company, as well as disparities in regional property markets.

Guide background

On its website, Property Academy says: “With an estimated 25,000 estate agency branches in the UK, we know it can be difficult to choose and there is a lack of independent and trustworthy information to help you compare agents and find the best in your area.

“This is why we decided to produce the Best Estate Agent Guide.

“After twelve years of listening to the voice of the consumer and using the insights to inform estate agency businesses of the latest trends, opinions and opportunities, we decided to compare estate agents in order to provide the millions of people who sell or let their property each year in the UK with an independent and credible source of information to help them find the best estate agent for them.”

Needless to say, all here at Chinneck Shaw are naturally thrilled with this prestigious industry recognition.

We are proud to be displaying the Best Estate Agent Guide mark across our marketing literature and you can watch a short film about it on our YouTube channel.

If you are looking to sell your home, we can help you through every stage beginning with a detailed expert valuation. For more information on our support for sellers, visit our sell pages. And for buyers, landlords and tenants, we have a range of really useful information on our property search pages.

You can also stay up to date on trends in the property market by receiving our quarterly newsletter.


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