Conference with a view

Legal updates, the tenant fees ban and consumer protection laws were on the agenda at a regional property conference in Portsmouth.

Property manager Joe Rocks and property management administrator Shelley Morris-Green represented Chinneck Shaw at the Association of Residential Lettings Agents’ (ARLA Propertymark) South Coast event at the Langstone Hotel.

Mark Hayward, who is head of the National Trading Standards Estate and Letting Agency Team, spoke about compliance with anti-money laundering rules.

David Cox, ARLA’s chief executive, spoke about the Tenant Fee Ban which has just come into force, while Property Ombudsman Katrine Sporle CBE gave an update us on changing consumer protection laws.

The day-long conference also included motivational speakers and presentations about such subjects as the UK economy.

Joe said: “The conference is a great way to network with other professional letting agents to discuss the current climate.

“It is also an opportunity for us to speak to exhibitors to look at new software which will help us in the everyday running of the business, allowing us to provide a better service to our clients.”